Refund policy

Returns & Refund Policy

Thank you for purchasing SKINpressions skincare products. We take pride in providing high-quality skincare formulated to support healthy, radiant skin.

Due to the nature of skincare products, we are unable to accept returns on opened or used items for sanitary and safety reasons.

Returns

If your product arrives damaged or defective, please contact us within 7 days of delivery so we can review the issue and make it right.

To request assistance, please email us with:

• Your order number

• A description of the issue

• Photos of the damaged product and packaging

If approved, we may offer a replacement product or store credit depending on the situation.

Refunds

Refunds are only issued for:

• Products that arrive damaged

• Incorrect items shipped by our team

Approved refunds will be issued back to the original form of payment.

Please allow 5–10 business days for the refund to appear on your statement depending on your financial institution.

Exchanges

We do not offer direct exchanges at this time. If a product arrives damaged, we will gladly replace the item once the claim has been reviewed.

Skin Compatibility

Every person’s skin is unique, and results may vary. Because we cannot guarantee how individual skin types will respond to a product, we cannot offer refunds based on skin sensitivity or personal preference.

If you have questions about selecting the best SKINpressions products for your skin, we recommend consulting with one of our licensed skincare professionals before purchasing.

Contact Us

If you have any questions regarding your order or need assistance, please contact us and our team will be happy to help.